Certificate is printed on natural parchment stock in the size you choose. The layout will be exactly as shown in the picture, customized with the student's name. Diploma also includes two lines for administrators to sign. Alternatively, a date may be entered on one of these lines.
Shipping Policy
Processing Times
- Ground orders: Ship within 7 business days.
- Expedited orders: Ship within 1 to 3 business days.
- Rush orders available (fees may apply).
- Custom items vary‚ please see product details.
Next Day Shipping
- Orders before 12 PM EST ship same day.
- Orders after 12 PM EST ship next business day.
- Orders after 12 PM Friday ship Monday.
Transit Times
- Based on USPS/FedEx transit schedules.
- Business days: Monday-Friday.
- No liability for weather or address delays.
- International buyers pay duties/taxes.
Return & Exchange Policy
Before Returning
- Inspect your order upon receipt.
- Report issues within 5 business days.
- Contact us before returning any item.
Who Covers Shipping?
- Our error: We cover shipping.
- Customer error: Customer pays shipping both ways.
Return Conditions
- No returns for 1-set orders after May 1st.
- Only unused items may be returned.
- Custom items are non-refundable (Hoods, Stoles, Diplomas, Covers, Gowns).
Refunds
- Refunds issued within 7 business days of receipt & inspection.
If you have any questions, our customer service team is happy to assist you.